Airpedic Frequently Asked Questions
Below are frequently asked questions that come directly from our customers
Regular air bed designs use only a 2-zone system that allows you to change the comfort and support of each side separately. Our 6-zone adjustable air system allows this same dual side adjustability that enables you to change the overall comfort from the shoulders down to your legs, but unlike the 2-zone systems, with our multi-zone system, you can also specifically adjust the support level for shoulders and leg sections, independent of the lumbar mid-section. By using a special 4 port pump, instead of the 2 pump that other competitors use, you can easily toggle between mid-section lumbar zone and the head and leg zones. This works extremely well if you are someone who likes more pressure relief where the shoulders are, but also desires more support under the low back and hip region. As an example, you can change the digital number to 35 where the shoulders are and 70 in the lumbar section and you will have twice the support in the middle of the mattress, the region that many air, spring and memory foam mattresses fail to provide proper support for. Additionally, even if you keep all three zones at the same pressure, the chamber partitions prevent the air from displacing as the heavier middle portion of your body pushes away the air towards the lighter shoulder and leg portions. This is what happens with one solid chamber airbeds and accounts for the heavier low back and hips sinking in too much, while the lighter shoulders don’t penetrate into the bed and thereby, allow the spine to be put into a hammock like position.
Question: I heard that your competitor’s warranties do not cover the foam in the mattress itself. Does the Airpedic’s 20-year limited warranty cover the foam as well?
Answer: Yes! Our industry leading 20-year warranty even includes the foam itself, with a very strong coverage from sag of only1.5 inches! See our warranty page for more details.
Answer: No. The Airpedic 15 mil size walls are not only considered very thick for the very strong and durable 100% Urethane material, but unlike rubber and vinyl, they don’t require gluing and instead make an air tight and durable seam due to the RF (radio frequency) welding. This is why we can offer an industry leading 20-year warranty.
Answer: Yes. It is fully CertiPur-US certified for low V.O.C.’s (Volatile Organic Compounds) and environmentally friendly attributes. Additionally, all of our foam is high density and made right here in the U.S.A., thereby, allowing us to warranty it for the full 20-years.
#1 Ranked in Customer Service + Low Factory-direct Prices!
By being the manufacturer, as well as collaborating with other specialty mattress manufacturers (including the largest foam distributors), and having extensive experience in comfort and pain relief sleep products, from our parent company Relief-Mart – we promise you the lowest prices and the highest quality mattresses available on the market today!
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(Corporate Address / Not a Showroom)
325 E. Hillcrest Avenue, Suite 210
Thousand Oaks, CA 91360
Tel: (800) 875-1973
Monday - Friday
9:00am - 6:00pm PST
Saturday - Sunday
10:00am - 6:00pm PST